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Services
Software Installation and Configuration
Installation of Oracle Database Software on Unix(Solaris, HP-UX), Linux and Windows NT
Installation of Oracle Client Software on Unix, Linux, and Widows Operating Systems(Windows 95, 98, 2000 and NT)
Configuration of Physical Database Layout (Database files, Control Files and Redo logs)
Configuration of Oracle Networking (SQL*Net)
Software Upgrades
Installation of upgrades and patches for database and client software
Performance Tuning
Monitor the database for contention and bottlenecks
Propose memory, hardware and software configuration solutions
Review of Application code for SQL Tuning
Data Migration
Provide scripts and/or applications for data migration
Use of database tools for export and import of database structure and data
Database and Application Development
PL/SQL Stored Procedures (Packages, Procedures and Functions)
Database Triggers and Views
Oracle Forms 4.5 - 6 and Oracle Reports 2.5 - 6
Performance Monitoring
Monitoring the performance of the database to identify problems before they occur
Monitor rollback segments, I/O, lock and latch contention
Provide reporting on the performance of the database
Reporting on Backup and Recovery effectiveness and media storage capacities
Reporting on Database Performance and prescriptive measures for database health
Reporting on Storage and Capacity planning to allocate resources for a growing system
Storage and Capacity Planning
Data file space management and Logical Tablespace allocation
Physical Disk capacity planning
Database Security and User Management
Implement a security plan for the database to secure default users
Manage addition of new users and permissions
Create roles for modularization of database user management
Backup and Recovery
Automation of backup with scripts
Recovery of database from media failure
Backup and Recovery Planning:
Determine level of service
Allotting for a growing and changing application
Integration of backup scheduling with database and application business requirements
Business Hours Phone Support
Provide personalized service and support of Oracle Databases versions 7.x 8i
One-on-one support
On-Call Services
24 x 7 Availability for database support
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